POLICIES

Our Policies

You can access all our policies from this page.

POLICIES

Our Policies

You can access all our policies from this page.

Last Updated: 20.04.2025

At BetSocial (hereafter referred to as "we", "our", or "the company"), we place great importance on the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, share, and protect the information gathered through our website and applications (collectively referred to as "Services").

Please read this Privacy Policy carefully. By using our website and Services, you accept the practices described here.

1. Information We Collect

Personal Information: When using our website or app, we may collect personal information such as your name, surname, and email address. This data is used to provide and improve our services, create your account, and offer support.
Usage Data: Device and usage information such as IP address, browser type, language preferences, visited pages, and other usage details may be automatically collected.
Cookies: We may use cookies to enhance your experience. Cookies are small text files stored in your browser to help us remember user preferences and session data. You can manage cookies through your browser settings.

2. Use of Information

Collected information may be used for:
• Providing, maintaining, and improving our services.
• Offering customer support.
• Managing and verifying user accounts.
• Sending newsletters or notifications.
• Collecting feedback and conducting surveys.
• Increasing service efficiency.

3. Information Sharing

We may share user data only under the following conditions:
• When required by law (e.g., subpoena or government request).
• With partners and service providers for specified purposes.
• During mergers, acquisitions, or sales of the company.

4. Information Security

We take commercially reasonable measures to protect your personal data. However, no online transmission can be guaranteed to be 100% secure.

5. User Rights

Users can update, delete, or request access to their personal data. Please contact us to exercise these rights.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please notify us.

7. Changes to this Privacy Policy

This policy may be updated periodically. Any changes will be posted on our website and take effect immediately upon posting.

8. Contact

For any questions or concerns about this policy, contact us at:
[email protected]

Last Updated: 20.04.2025

1. Permitted Use
1.1. The Services provided via our website and mobile app may only be used for lawful and legitimate purposes.
1.2. Users must comply with all applicable laws and regulations.
1.3. Any detected illegal activity or misuse may result in account suspension or termination.

2. User Account
2.1. Registration requires accurate, current, and complete information.
2.2. You are responsible for maintaining the confidentiality of your login credentials.
2.3. We reserve the right to suspend, terminate, or restrict accounts at any time.

3. Content Sharing and Uploading
3.1. You may share content, but it must not be illegal, harmful, defamatory, or infringe rights.
3.2. We may remove or block access to content that violates laws or our policies.
3.3. You guarantee ownership or rights to the content you share.

4. Intellectual Property
4.1. All website and app content belongs to us and is protected by copyright.
4.2. Content is for personal use only and cannot be reproduced or used commercially.

5. Third-Party Links
5.1. Links to external sites are provided for convenience; we are not responsible for their content or security.
5.2. Using these links means you accept the third party’s policies.

6. Disclaimer of Liability
6.1. Services are provided "as is" without guarantees of uninterrupted or error-free operation.
6.2. You use the services at your own risk.
6.3. We are not responsible for the accuracy or safety of user-provided content.

7. Data Collection and Privacy
7.1. We collect user data as described in the Privacy Policy.
7.2. Using the Services indicates your acceptance of these data practices.

8. Changes and Updates
8.1. We may modify these terms at any time.
8.2. You agree to review the terms periodically.

9. Governing Law and Jurisdiction
9.1. These terms are governed by Turkish law; disputes will be resolved in Istanbul courts.

10. Contact
10.1. For questions, contact us at [email protected].

Last Updated: 20.04.2025

Our website and mobile application offer subscription and membership services to enhance the user experience. By using our app, you agree to the following terms:

1. Membership and Account Creation
1.1. Create an account with accurate and current information.
1.2. Keep your personal details (email, phone number) up to date.
1.3. Accounts are personal and non-transferable.

2. Subscription Options
2.1. We offer various subscription plans with specific features and benefits.
2.2. Plans may be weekly, monthly, or yearly.
2.3. Plan details are available within the app.

3. Payments and Billing
3.1. Payments are processed through the selected payment method.
3.2. Fees vary depending on the plan and are collected via the app.
3.3. Platforms include Google Play and Apple App Store.
3.4. Subscriptions are activated upon payment and remain active until renewal or cancellation.

4. Subscription Renewal
4.1. Subscriptions renew automatically before the end of the term.
4.2. Renewal fees may be the same or updated from the previous rate.
4.3. Disable auto-renewal in your device settings before the next billing date to stop renewal.

5. Subscription Cancellation
5.1. You may cancel at any time.
5.2. Access continues until the end of the period, but no refunds are provided.
5.3. Cancellation prevents future renewals.
5.4. No further charges will be made after cancellation.

6. Benefits
6.1. Subscribers enjoy premium content and features.
6.2. Benefits enhance the user experience.

7. Changes or Discontinuation
7.1. We may change or remove subscription packages.
7.2. Changes will apply after users are notified.
7.3. Feature removals will be communicated to users.

8. Privacy and Data Protection
8.1. Personal data is processed in accordance with our Privacy Policy.
8.2. Data is used solely for subscription services.

9. Disclaimer
9.1. Providing incorrect data may affect service access.
9.2. Transactions follow app rules and platform procedures.
9.3. We are not responsible for technical issues affecting subscriptions.

10. Governing Law and Jurisdiction
10.1. Governed by Turkish law; disputes will be resolved in Istanbul courts.

11. Changes
11.1. We may update this policy; changes will be communicated.
11.2. Continued use indicates acceptance of the updated policy.

12. Contact
For questions, contact [email protected].

1. Refunds

1.1. Subscription fees are non-refundable.
1.2. No refunds after payment.
1.3. Fees renew according to the billing cycle unless canceled.

2. Cancellation

2.1. You may cancel anytime before the next cycle.
2.2. Access continues until the end of the current period.
2.3. No refunds for the current period.

3. Subscription Duration

3.1. Access remains active throughout the current period.
3.2. Cancellation does not affect the current period.

4. Renewal and Cancellation

4.1. Auto-renewal continues unless disabled.
4.2. Cancellation prevents future charges.

5. Service Status

5.1. No refunds; payments are non-refundable.
5.2. Access continues during the canceled period.

6. Privacy and Data

6.1. Information is protected in accordance with the Privacy Policy.

7. Changes

7.1. Updates to this policy will be communicated.
7.2. Continued use indicates acceptance of changes.

8. Contact

For questions, contact [email protected].

Cookies are small text files placed on your device to improve your experience, remember preferences, and manage sessions. They may be automatically set when you visit our site or app.

1. Types of Cookies
Strictly Necessary: Required for core functionality.
Performance: Analyze how you use the site/app to improve services.
Functional: Provide personalized content based on preferences.
Targeting/Advertising: Analyze behavior to deliver targeted ads.

2. Use of Cookies
We use cookies to:
• Enable functionality
• Personalize the experience
• Analyze traffic
• Deliver targeted advertising
• Remember preferences and sessions

3. Managing Cookies
You can disable cookies through browser settings; however, this may impact functionality.

4. Third-Party Cookies
Third parties (analytics, advertising networks, social media) may also set cookies according to their own policies.

5. Changes to this Policy
Updates will be published here and will take effect upon posting.

6. Contact
For questions about cookies, contact [email protected].

7. Consent
This policy is provided transparently to respect user privacy. By using our site/app, you accept the use of cookies.

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